Business Analyst Initiatives

Business Analyst Initiatives

Pharmaceutical / Biotechnology / Chemical
  • Temporary full time
  • Reference : INT-028704
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  • Region Basel
  • Type of contract Temporary full time
  • Sector of activity Pharmaceutical / Biotechnology / Chemical


As a preferred supplier for Roche Basel, we are looking for an individual as

Business Analyst Initiatives

(contract for 12 months, with possible extension). The earliest start date is within 2 months. Remote work and Home-Office opportunities are given, on-site work will be required as well.

Description of the mission

  • Gathers, analyses and defines user needs in collaboration with POs, BAs and relevant team members.
  • Translates these user requirements into value-focused user stories and acceptance criteria and completes initiative impact assessments and recommendation documentation - collecting into the initiative and product backlogs for Product Owners' review, approval and prioritization - and subsequent delivery by the relevant squad.
  • Elaborates the user stories with the squad(s) in the backlog refinement meeting and supports the squad and solution architects to design technical solutions and ensure that is properly implemented
  • Understands the ‘as is' and ‘to be' affiliate and global business processes for customer journey mapping; strives for harmonization of business processes across sites and departments by propagating common standardized business processes, data models, applications and technologies that are in line with the cross-functional or functional informatics strategies and architectures.
  • Works with the PO to understand the value and looks for solution that make sense as part of the big picture.
  • Interacts with the business stakeholders and subject matter experts to understand their problems and need - and identify opportunities for improvement
  • Willingness to respond to changing situations and deliver value iteratively and de-risks the outcomes
  • Clearly communicates information (needs, progress etc) around requirements and value with all stakeholders (verbally, documentation, written).
  • Consistently understand and determine customer/user value using questioning and listening skills
  • Can lead to design and facilitate workshop sessions with OneCustomer users for large features/epics, splitting the work with the other BAs and working collaboratively UX and POs
  • Supports the PO to develop & maintain user personas at an initiative level; correlating users' job roles to persona/users roles in OneCustomer and mapping of features/epics based on value
  • Partner and work with other BAs to ensure clarity of responsibility division for each other and the core team; ensuring no siloes occur
  • Collaborates with the squad and across the initiative to ensure that any ‘solution' (be it process, documents or capability or technology) chosen fulfills user requirements, fitting into the product roadmap definitions and continuously provides business value over its lifecycle.
  • Help test the solutions/systems and create solution/system documentation and user manuals as needed

Required profile

  • Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience
  • Advanced experience with Agile methodologies (e.g. Scrum, SAFe)
  • Min. 6+ years of work experience as a Business Analyst, preferred within pharmaceutical industry or highly related industry
  • Highly experienced in business partnering and learning new business domains understand business process analysis and design, usability and the ability to facilitate workshops in combination with a customer centric focus
  • Hands-on experience in moderation, coaching of workshops and be able to summarize the results
  • Strong Project experience in IT Projects (preferred Software development lifecycle)
  • Excellent written and verbal English
  • Taking initiative and suggesting ways to move forward
  • Seeks the right input to make effective trade-off decisions
  • Acts from a whole system, enterprise perspective and understands the big picture
  • Leads change by example, is optimistic in the face of challenge; stays resilient
  • Effective management of short-term issues, while balancing attention to customer-led, business-driven and technology-enabled strategic efforts
  • Ability to communicate clearly, effectively and by simplifying complex information
  • Passionate about learning, sharing and further developing best practices to achieve greater impact
  • Flexibility to attend meetings outside “standard” working hours when required

Nice to Haves:

  • Working experience of Jira
  • Roche experience
  • Business domain experience of the following area(s): enabling enterprises to map customer journeys across the healthcare ecosystems (patients, HCPs, payers, policy makers); customer insight generation inc. customer journey mapping, customer engagement data and analytics
  • Demonstrated experience of one or more of the following digital technologies: CMS systems (the project is using Storyblok),AWS and cloud technologies, DevOps,virtual whiteboards (like Miro, Google Jamboard, Mural etc), spreadsheets (Excel, GSheets)

Application process

Interested? You can find more information here: Infopackage. Please apply via the "Bewerben" button below and answer all questions, otherwise we will be unable to process your application.


  • Reference INT-028704
  • Published on 25 mai 2022
  • ConsultantMarijke van Engelenburg