Design OPS Manager

Design OPS Manager

Pharmaceutical / Biotechnology / Chemical
  • Temporary full time
  • Reference : INT-029116
  • Share:


  • Region Zug
  • Type of contract Temporary full time
  • Sector of activity Pharmaceutical / Biotechnology / Chemical


As a preferred supplier for Roche Diagnostics Int Ltd in Rotkreuz, we are looking for an individual as

Design OPS Manager

(contract for 1 year, with possible extension). The earliest start date is asap. Remote/Home Office will be possible load will be discussed in the 2nd interview.

Description of the mission

  • Develop and grow the DesignOps capabilities within the chapter
  • Help plan, define, and manage our operational Design Ops strategy, establishing workflow and process standards and best practices
  • Develop and continuously improve a strategic framework for design services by in-house and external agencies (managed services and RFP's)
  • Define project roadmaps together with design leaders, including key touchpoints, milestone dates, etc.
  • Ensure allocated team members as well as clients understand the project plan and have a space to express concerns about feasibility or scope
  • Drive governance processes and communication for Design Leadership in ongoing staff meetings, portfolio oversight, and metrics and budget tracking.
  • Identify inter-dependencies or risks early on, and proposes solutions on how to address them.
  • Effectively works in a matrix with a highly engaged team and is able to inspire and coach team members
  • Demonstrate effective people leadership as demonstrated by the Leadership Commitments
  • Represent the department and core competencies inside and outside the organization
  • Responsible for ensuring adequate reporting to support overall department management

Required profile

  • Min. Master degree Design Management / Business Administration/ IT
  • Min. 5 years experience in Design Operations, Design Project Delivery, Tools Implementation, Processes, and Vendor Management
  • Min. 5 years experience in Project Management and/or Change Management (e.g. in implementation) and communication
  • Experience in an AGILE environment
  • Affinity with project delivery tools such as sigma, or gSuite, miro, slack or similar as a tool owner / poweruser
  • Leadership experience in a matrix organization is a must
  • Endurance to work in a complex landscape and relationships (business, systems, policies, etc.)
  • English fluent is a must

Nice to Have:

  • Roche experience
  • SCRUM Master - PMP - ITIL Certification is a plus
  • Winning personality in a team that can communicate directly
  • Willing to support other people in the daily business

Application process

Interested? You can find more information here: Infopackage. Please apply via the "Bewerben" button below and answer all questions, otherwise we will be unable to process your application.


  • Reference INT-029116
  • Published on 4 mai 2022
  • ConsultantMarijke van Engelenburg