Professional System Administrator SoLab

Professional System Administrator SoLab

Pharmaceutical / Biotechnology / Chemical
  • Temporary full time
  • Reference : INT-031236
  • Share:


  • Region Basel
  • Type of contract Temporary full time
  • Sector of activity Pharmaceutical / Biotechnology / Chemical


As a preferred supplier for Roche in Basel or Kaiseraugst, we are looking for an individual as

Professional System Administrator SoLab

(contract until 31.12.2022, with possible extension). The earliest start date is within 2 months. Home-office will not be possible.

Description of the mission

  • Perform and document pilot installation, work together with local/global CSV Team, Supplier, internal IT partner
  • Create, coordinate and prioritize local change requests, ensure high quality and (GxP) compliant implementation and documentation
  • Help stakeholders to specify their IT demands and needs, especially if the demand is related to cross-functional operations and enhancement groups and technologies
  • Create installation documentation based on existing templates and transfer knowledge to operating teams onsite and remotely
  • Ensure that operational work, project related activities and on-call services are performed according to defined KPIs
  • Contribute to the core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutions
  • Collaborate with end users to identify needs and opportunities for improved data management and delivery
  • Coordinate resolution of incidents and fulfillment of service requests with multiple IT delivery partners
  • Diagnose, resolve or escalate problems for resolution when appropriate
  • Maintain and develop process and technical knowledge, check quality of Knowledge Articles and escalate if information is not documented in a way that Roche could reuse knowledge

Required profile

  • Min. Bachelor in Computer Sciences or any related IT field
  • Min. 4+ years of experience as laboratory or manufacturing experience as 2nd/3rd level support in the pharmaceutical industry or in a regulated environment with Computer Systems
  • Technical experience in manufacturing and laboratory systems, their integration and basic knowledge in common interfaces between IT & OT (e.g. serial connection, RS-485,OPC DA & UA)
  • Previous experience in system installation and maintenance of operating systems, hardware and peripheral devices e.g. barcode scanner, printer etc.
  • Strong technical skills in different operating systems in Windows Server 2008/2012/2016, Windows 7, Windows 10 and SQL & Oracle Database
  • Proven CSV Knowledge
  • Fluent in German (MUSS) and English
  • Service oriented attitude, being able to communicate with our customers, also in emergency situations
  • High social skills, teamplayer
  • Open mindset for agile ways of working

Nice to Haves:

  • Domain knowledge of the Roche manufacturing sites in Basel or Kaiseraugst and a wide network inside Roche is an advantage
  • ITIL certification is a plus

    Application process

    Interested? You can find more information here: Infopackage. Please apply via the "Bewerben" button below and answer all questions, otherwise we will be unable to process your application.


    • Reference INT-031236
    • Published on 1 juillet 2022
    • ConsultantMarijke van Engelenburg